Refund & Rescheduling Policy
We want every trainee to feel confident about their enrollment. This policy explains how deposits, course fees, and rescheduling work.
Deposit
A $500 deposit is required to secure your seat in the course. The deposit is non-refundable and is applied toward your total course fee.
Course fee
Once registration is completed and the home-study course materials have been sent, the full course fee is 100% non-refundable.
Rescheduling
Your planned start date may be rescheduled once, provided the request is made at least 3 weeks before the original course start date.
Payment methods
We accept eTransfer (preferred), cheque, cash, debit card, or credit card for course payments. A 2.4% fee applies to credit card payments only (not debit, eTransfer, cheque, or cash), to help cover transaction costs.
Nothing is charged automatically on this site — every payment is arranged with our team, and course access is granted manually once payment is confirmed.
Questions
For any questions about this policy, please reach out to us at office@pearlywhitesforpets.com or call 705.770.0373.